FAQ - How to talk to the cannabot

Your bot doesn't make any sense! Your bot doesn't work! What the hell

Yes, we hear you. Let us try to clarify. First off, please don't expect Hannah the Cannabot to respond like a real person. She is just a bit of code, not a mind-reader. If you need urgent help, the [linken naar onze helpdesk]Help Desk[/hyperlink] is still the surest way to get what you need. But if you have a little patience, Hannah is great to talk to! Here are some tips to help you chat with Hannah more effectively.

1. Please spell carefully.
We try to account for assorted spelling snafus and other errors, but we simply cannot anticipate them all. You lot write weird stuff when you're high, LOL! So please check your spelling again as needed.

2. Try rephrasing.
If Hannah doesn't respond to your question accurately, it's no use repeating it over and over again. Try rephrasing instead to increase the chance that she will find the correct response in her database.

3. Use short sentences.
The shorter the better! For example, don' t say "Why, hello and good morrow to you, dashing young cannabot. How nice to make your acquaintance. Might I impose upon you to assist me in the bothersome case of the missing order? You see, I purchased some seeds from the excellent establishment colloquially referred to as Nirvana, when..." Er, well, you get the idea. Don't do it. Instead, try saying just: "order problem". Yeah, it's a little less polite, but it gets the message across. ;-)

To conclude: Hannah is a chatbot, a piece of artificial intelligence that responds to specific words with pre-programmed answers from a database. Don't expect individualized, customized responses to complex questions. But Hannah does offer answers to many common questions - so just give her a spin! She also likes a bit of fun; for example, try asking her about Mordor...